Gold Trading & Market Analysis
Information Center

Everything you need to know about the investment platform

Here you'll find essential information about Zorentis, investment plans, deposits and withdrawals, account security, and the affiliate program. Review the answers before getting started with the platform.

FAQ
34questions
6categories
💡Useful info
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General

6 questions
01
What is Zorentis?
General

Zorentis is an investment platform focused on financial instruments related to the gold market. The platform combines investment products, an analytical approach and capital management tools within a single personal account.

02
Who is the platform designed for?
General

The platform is designed for adults interested in financial instruments related to the gold market who independently evaluate the relevant opportunities and risks.

03
Why is the platform focused on the gold market?
General

Gold is one of the world's best-known financial assets. Its value is influenced by interest rates, inflation expectations, currency markets, central bank decisions and global economic conditions. This makes the gold market particularly relevant for systematic analysis and investment management.

04
How do I get started with the platform?
General

To get started, register a personal account, review the available investment plans and select an option based on the minimum and maximum investment amount, duration and stated return.

05
Can I have multiple accounts?
General

No. Each user is permitted to have only one registered account. The use of multiple accounts may result in account restrictions in accordance with the platform's rules.

06
Where can I get help with my account?
General

If you have questions regarding registration, deposits, investments or withdrawals, contact the support team through the communication channels available on the platform.

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Investments

9 questions
07
Which investment plans are available?
Investments

The platform offers six investment plans: Aurum Origin, Aurum Prime, Aurum Gold, Aurum Prestige, Aurum Elite and Aurum Sovereign. They differ in minimum and maximum investment amounts, duration and stated daily rate.

08
How do the investment plans differ?
Investments

The main differences are the investment amount, plan duration and stated rate. Higher-tier plans provide a higher stated daily rate and require a larger amount of capital. We recommend reviewing the conditions of the selected plan carefully before opening a deposit.

09
What is the minimum investment amount?
Investments

The minimum investment depends on the selected plan. For Aurum Origin, the minimum amount is $50. The minimum increases for subsequent plans to $500, $2,000, $5,000, $10,000 and $25,000 respectively.

10
What is the maximum investment amount?
Investments

The maximum amount is also determined by the selected plan. Limits range from $499 for Aurum Origin to $100,000 for Aurum Sovereign. The exact range is always specified in the conditions of the respective investment plan.

11
How long do the investment plans last?
Investments

The duration depends on the selected plan: Aurum Origin — 30 days, Aurum Prime — 45 days, Aurum Gold — 60 days, Aurum Prestige — 75 days, Aurum Elite — 90 days, Aurum Sovereign — 120 days.

12
What rates are offered by the investment plans?
Investments

The current plans provide the following daily rates: Aurum Origin — 1.20%, Aurum Prime — 1.50%, Aurum Gold — 1.80%, Aurum Prestige — 2.20%, Aurum Elite — 2.60%, Aurum Sovereign — 3.00%. Terms may change, so users should refer to the current plan parameters on the platform before investing.

13
Can I open multiple investment deposits?
Investments

If permitted by the platform rules, users may allocate capital across multiple investment deposits. This allows different plans to be used simultaneously while selecting suitable investment amounts and durations.

14
When does profit accrual begin?
Investments

Accrual begins according to the conditions of the selected investment plan after the deposit has been successfully created and activated. Current accrual information is displayed in the user's personal account.

15
Where can I view my active deposits?
Investments

All active investments, amounts, durations and current accruals are available in the personal account. Users can monitor their deposits without contacting support.

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Payments

5 questions
16
Which deposit methods are available?
Payments

Available deposit methods are displayed directly in the account deposit section. Depending on the selected method, different cryptocurrencies and payment instruments may be supported. Before sending funds, make sure that the correct payment method and payment details are selected.

17
How quickly is a deposit credited?
Payments

The crediting time depends on the selected payment method and the processing of the transaction. Cryptocurrency transfers normally require confirmations from the relevant network. The transaction status can be monitored in the personal account.

18
How do I request a withdrawal?
Payments

To request a withdrawal, go to the relevant section of your personal account, select an available payment method, enter the amount and receiving details. Carefully check all details before confirming the request.

19
How long does a withdrawal request take to process?
Payments

Processing time depends on the selected payment method and the current load on the payment infrastructure. The current status of the request is displayed in the user's personal account.

20
Is there a withdrawal fee?
Payments

The fee depends on the payment method used and the current platform conditions. The applicable information is displayed in the withdrawal interface before the transaction is confirmed.

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Security

3 questions
21
How is my account protected?
Security

The platform uses standard security mechanisms, including password authentication, secure connections and additional security features available in account settings. Users are advised to use a unique password and never share their login credentials with third parties.

22
What should I do if I forget my password?
Security

Use the password recovery function on the login page. After entering your registered email address, follow the instructions provided by the system. If you cannot restore access yourself, contact support.

23
Can I change my account information?
Security

Some account information can be changed by the user through the personal account settings. If changes to specific information are restricted, contact the support team.

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For Partners

7 questions
24
How does the referral program work?
For Partners

The referral program allows users to earn rewards from the activity of participants registered within their referral structure. Each registered user receives a personal referral link that can be used to invite new participants.

25
How many levels are included in the referral program?
For Partners

26
Who belongs to my first referral level?
For Partners

The first level consists of users who registered directly through your personal referral link. Their qualifying activity generates a 7% reward according to the referral program terms.

27
What does the second referral level mean?
For Partners

The second level consists of users invited by participants from your first line. Qualifying activity at this level generates a 5% commission.

28
How are commissions distributed across the levels?
For Partners

Each level has its own percentage rate: 7% for the first level, 5% for the second, 3% for the third, 2% for the fourth and 1% for the fifth. Rewards are calculated automatically according to the referral program rules.

29
Is there a limit on the number of referrals I can invite?
For Partners

There is no fixed limit on the number of direct referrals you can invite. Each new participant registered through your referral link can become part of your referral structure according to the platform rules.

30
Where can I find my referral link?
For Partners

Your personal referral link is available to registered users in the referral program or referral system section of the personal account. The link can be copied and shared through permitted advertising and communication channels.

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Terms

4 questions
31
Can investment returns be guaranteed?
Terms

No. Activities related to financial markets involve certain risks. The investment plan parameters displayed on the platform describe the respective products and should not be interpreted as a guarantee that financial risks are absent.

32
What should I consider before investing?
Terms

Before investing, carefully review the selected plan, minimum and maximum investment amount, duration, accrual terms, withdrawal rules and applicable fees. Users should only invest funds they can afford to lose.

33
Can the platform change investment plan terms?
Terms

The terms for new investments may change depending on platform policy and market conditions. Active investments are serviced according to the terms applicable when they were created unless otherwise specified by the platform rules.

34
Where can I find the current terms?
Terms

Current investment plan parameters, deposit methods, withdrawal conditions and referral program terms are available in the relevant sections of the platform. We recommend checking this information before making any transaction.

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Didn't find the answer you were looking for?

If you still have questions about using the platform, investment plans, or account operations, please contact our support team.